Shipping & Delivery – BOMBAY HAIR

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Shipping & Delivery

 

PROCESSING:

It takes 1 to 2 business days to process orders.

Once your order has been successfully placed you will receive an email confirmation with your order number - this is your receipt of purchase.

IMPORTANT, If your order has already been processed you CANNOT change or cancel your order. You may only change or request a refund once it has been delivered to you - we will advise you of the steps via email: info@bombayhair.com

Once shipped, you will receive a second email with your shipping confirmation and a tracking number (see below for shipping details).

We ship Monday through Friday - excluding weekends and holidays

 

SHIPPING RATES & TIME:

 

HAIR EXTENSIONS                                                                                         RATES                                   DELIVERY TIMES

USA Orders

$10                                      

1 to 6 Business Days via UPS                  

* no duties or customs on Canadian orders

Canada Orders

$10 to $15

1 to 5 Business Days via UPS

* no duties or customs on Canadian orders

International Orders*

For international orders, feel free to order via our UK store to save on shipping plus duty rates and time: bombayhair.co.uk
$30 2 to 4 Business Days via UPS

 

HAIR STYLING TOOLS                                                                                  RATES                                   DELIVERY TIMES

USA Orders

$15 to $25                                       

1 to 6 Business Days via UPS                

Canada Orders

$15 to $20 1 to 6 Business Days via UPS

International Orders*

For international orders, feel free to order via our UK store to save on shipping plus duty rates and time: bombayhair.co.uk
$40 2 to 4 Business Days via UPS
 

SHIPS WITH UPS

USA Standard 1-6 business days ships with UPS.

CANADA Standard 1-6 business days ships with UPS, provincial taxes applicable.

INTERNATIONAL 2 - 4 business days, duties and customs may be charged by your country*

Please note, these shipping times are estimates and we cannot guarantee the delivery date will be within those days (unless express shipping has been selected) as unexpected shipping delays by the courier can occur which are out of Bombay Hair's control (i.e. weather issues, customs issues).

Tracking Assistance

 Should you require an update on your tracking details, please contact the appropriate shipping agent:

UPS: Call 1 (800) 742-5877

 

*Please note, for USA and international orders, at the time of delivery of your package duties and customs may be charged by your country. Bombay Hair is NOT responsible for these fees, nor is Bombay Hair responsible for any customs delays - as this is completely out of Bombay Hair's control.

 

Please note: We are not responsible for any delays caused by destination country's customs clearance process and we strongly advise that you provide a contact telephone number for all international orders.

 

EXPRESS SHIPPING 

CANADA 1 to 2 business days
USA 1-2 business days


*bombay hair is NOT responsible if the package does not arrive within the guaranteed delivery times, as we cannot be held liable for USPS or Canada Post guarantees. Nor can we be held responsible for international customs clearance delays. Thank you.

  

 
 
 

Terms of Delivery: 

Important, Bombay Hair does not offer any refunds for any orders that have been confirmed delivered, even if consumer reports that the order has not been received. Therefore, we strongly advise shipping to a secure and safe location. If there are any delivery issues please contact your local post office.

 
 
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WRONG ADDRESS DISCLAIMER: 
 
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. If you made an error in your shipping address, please contact us at info@bombayhair.com on the day you placed the order, so that the address can be corrected for you. The address cannot be changed once your package has been shipped out. Therefore, please try to contact us as early as possible. 

In case the package has already been shipped out then we will have to wait and see if it gets returned back to us and only from there can we issue a refund, exchange or resend to correct address.
 

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